30-Day Return Policy
If for any reason you are not satisfied, you may return any item in its original condition within 30 days of the date of shipment for exchange or refund. If you have any queries on our return procedure, please do not hesitate to contact us.
Cancelled Orders & Returns
Return all the original packaging. You may be liable for the replacement of the packaging and collateral material.
Address your package. You will receive the address of a special destination for returns. For security reasons, do not write Center Jewellers anywhere on the outside of the box
Call or email before returning items. Any unauthorised, improperly packaged or non insured packages will be returned to sender. Items that have been damaged in any way cannot be accepted for return.
Once we receive you returned item and it has been accepted, your refunds or your new item will be processed in just a few days. Please note items showing wear, alteration or damage cannot be accepted for return.
Note: Center Jewellers will not be held responsible for any loss or damages of return shipments. We cannot be held liable for any loss you may suffer as a result of late delivery or cancellation of your order.